Technical Service Request (TSR) Form

Please complete the TSR form to request computer repairs or components.  Place the TSR form in my mailbox in the main office.  Your request will be processed, as soon as possible.

 VERIFY Student Management System

If you have a working computer in your classroom, please complete the TSR (Technical Service Request) form to get VERIFY installed on the computer.  Click the TSR button, on the left of this page, to get a form.

The installation of VERIFY on classroom computers will begin by April 1.

Quick Tips:  If the VERIFY icon is missing from the computer desktop, look in Programs for VERIFY.

To enter absences for a previous date, click in the drop down box near date and select the desired date from the calendar.  Then click UPDATE FILES to see  the list of your classes. 

Non-Functioning Computers

Please complete the TSR form to request the removal of non-functioning computers in your classroom.  If you need a part for the computer (such as, keyboard, mouse, Internet cable, etc.), please indicate so.    

Software Installation

If you have software to be installed, please complete the TSR form and provide the software to me in Room 218A.

Tech Questions, Problems, or Concerns

If you have questions about CPS email, software installation, Keytrain/Workkeys, VERIFY, online Grade Entry, or technical questions about your computer, please email me at:  bshegog@harlanacademy.com .  You can also complete the online TSR form at www.harlanacademy.com/tsr.doc or contact me online via www.harlanacademy.com/contactshegog.html.